Lovers of Chick-fil-A might be getting lucky with gift cards as a result of a case that was recently settled. A class-action lawsuit was filed in Georgia, and a settlement of $4.4 million was achieved. Allegations that Chick-fil-A promoted free or inexpensive delivery yet increased meal costs expressly for delivery orders prompted the complaint to be filed.
The fast-food restaurant was reportedly inflating food pricing for delivery orders by a significant 25%–30%, according to the lawsuit. According to the complaint, ordering 30-count chicken nuggets for delivery is approximately $5–$6 more expensive than ordering them in-store or for pickup.
The main grievance was that Chick-fil-A failed to inform patrons of the increase in the cost of meal delivery. The restaurant company has accepted the payment even though it hasn’t taken responsibility for it. It promised to set aside $2.95 million in gift cards and $1.45 million in cash to settle the claims.
Chick-fil-A has also agreed to include disclosure warnings on its website and mobile app to be more open. These alerts will make it clear that product prices can increase for orders that are delivered.
Class members should expect to receive a $29.95 gift card or a $29.95 payment as part of the settlement. However, if more people participate in the settlement, the total cost can go down.
This settlement is only available to certain consumers. Customers must have placed a delivery order between November 1, 2019, and April 30, 2021, using the Chick-fil-A One App or website, to qualify. Furthermore, orders from Chick-fil-A locations in California, Florida, Georgia, New Jersey, or New York are the only eligible ones.
According to the Report, By February 15th, anyone who thinks they might be entitled to the settlement has to file a claim.